Tip: You can print a test page to make sure the printer is working correctly. If you don't see your device listed, select Add manually. If you see your printer listed, select the Add device button for your printer. Windows will then display a list of printers connected to your device. Please wait a moment while Windows searches for the printers that are connected to the device (locally or wirelessly). Then select the Add device (or Refresh) button. Make sure your printer is turned on and connected. You might need permission to install some printers. To reinstall your printer, follow these steps: Available printers can include all printers on a network, such as Bluetooth and wireless printers, or printers that are plugged into another computer and shared on the network. If your printer is turned on and connected to the network, Windows should find it easily.

Then confirm you're sure you want to remove this device by selecting Yes.

Select the printer you want to uninstall. Select the Start button, then select Settings > Bluetooth & Devices > Printers & scanners. Try removing and reinstalling the printer. If you're having trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows. To learn more, see Why can't I get online? For more advanced help, see Fix network connection issues in Windows. If those check out and you’re still having problems, your PC may not be connecting to your wireless network. Read the instructions that came with the printer or check the printer manufacturer’s website for instructions about how to do this. Many printers have a menu option to test the printer’s wireless connectivity. Run the printer’s wireless connectivity test.

To learn where this button is located on your printer and to find instructions about how to turn it on, see the instructions that came with the printer or check the manufacturer's website for instructions. Many printers have a button that displays a blue wireless icon when a wireless connection option for the printer is available. Make sure the printer’s wireless option is turned on and available. Check the cables (for wired printers). Make sure that the printer's USB cable is properly connected from the printer to your PC. If your USB isn’t recognized, see Automatically diagnose and fix Windows USB problems.Ĭheck the wireless connection (for wireless printers).

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